Privacy Policy

PRIVACY POLICY

(Updated: June 26th, 2021; Effective as of June 26th, 2021)
What information do we collect?
Some of the information you provide during a purchase or other engagement with this website is personal information or may be considered personal information, which is information that identifies you as an individual and other info associated with your identity. This may include a name, address, email address, phone number, credit/debit card information, and related payment information.
In addition to collecting the information you provide to us during a purchase, we may collect information that is passively generated when you use our website.  This may include Cookies, Web Beacons, your computer’s internet protocol address, or other similar technologies.  Cookies are small text files sent to your device as you interact with our website via your web browser.  Web Beacons are a commonly used technology which monitor visits to certain pages within our website and marketing channels to measure effectiveness.  You may also manage third party tracking by turning off cookies and changing your browser settings. You can learn more at www.allaboutcookies.org.
What do we do with your information?
We will not disclose your personal information to unaffiliated third parties without your prior consent, although we do disclose information to third parties as required to process your payment and order fulfilment. Certain third-party service providers, such as payment gateways and other payment transaction processors (e.g., PayPal, Square, Apple Pay, Affirm, etc.) have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies to understand how your personal information is managed by these providers.  Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Use.
We may use your personal information internally for customer service such as responding to inquiries, conducting research and analysis, administering surveys, or alerting you to a product or promotional information.  If you receive any unwelcome promotional emails from us, you may opt out of any further communication by emailing the subject line “STOP” to info@helioscw.com, or by the instructions at the bottom of the email you received.
We will not otherwise disclose your personal information unless we are required by law to do so or if you violate our Terms of Use.
How do we get your consent?
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery, or return a purchase, you automatically consent to our collecting the data you provided and using it for that specific reason only.
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If we ask for your personal information for a secondary reason such as like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no before doing so.
How can you withdraw your consent?
If you consent and provide us with your information then change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time by contacting us at info@helioscw.com.

What about my information on social media?
We engage with current and prospective customers through multiple social media services (e.g., Facebook, Instagram, and Twitter). If you contact us on one of our social media channels, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Policy as well as the privacy policy of the social media platform you use. If you choose to interact with Helios Creative Works, LLC. through a third-party social media service, you are granting us permission to access and use the information that you post or store on the applicable social media service in accordance with the privacy policy of that service and the privacy settings that are applicable to your account. For additional information and more details on how you can manage the information provided to us by these social media services, please review the privacy settings applicable to your account with the applicable social media service.
Age of Consent/Children
By using this site, you represent that you are at least eighteen (18) years of age or older, or at least the age of majority in your state or province of residence.  If you are under the age of eighteen (18) or age of majority if higher in your place of residence, you may only use the website only with the permission and involvement of a parent or guardian.  If you are a parent or guardian and think we have unauthorized information about your child, or if you are under the age of majority and would like to request the removal of your information, please let us know by contacting info@heioscw.com.
Privacy Policy Updates
We may modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon their posting on the website. With each update to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Additional Assistance
At Helios Creative Works, LLC., we value your privacy and take care to protect your personal information.  We follow industry best practices to make sure your data is not inappropriately disclosed, lost, accessed, or misused.  If you have additional questions on how we use your data or would like to opt-out of any personal information collection or use, please contact us at info@helioscw.com.
Rights and Choices for California Residents:

The CCPA provides consumers (California residents) with specific rights regarding their personal information.
As a California resident you have the right to request:
 
⦁ That we disclose information to you about our collection and use of your personal information over the past 12 months.
⦁ That we delete any or all of your personal information that we have collected, subject to certain exceptions such as compliance with our Terms of Use, Privacy Policy, or due to regulatory requirements.
⦁ To opt out of the sale of your personal information, although Helios Creative Works does not sell our customers' personal information we are still required to provide California residents with the option to opt out of current and future sales of your personal information.
 
If you would like to exercise any of your rights provided by the CCPA, such as the right to access or delete your personal information, or to opt out of the sale or future sale of your personal information you may contact us at:
 
email: info@helioscw.com
 
There is no charge for making privacy-related requests. You may also make a consumer request on behalf of your minor child. In order to better safeguard your privacy and the privacy of others, we may be required to verify your identity before processing certain data-related requests.  We will work to respond to any consumer request via email in a timely manner.
 
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny goods or change the price, level or quality of your goods or services.